WASHINGTON—DGL Group is recalling approximately 25,000 Hover-1 Helix hoverboards due to the fact that their lithium-ion batteries can overheat, posing a fire hazard.
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. “Hover-1” is printed on the front of the hoverboard. The model “Hover-1 Helix” and the serial number are printed on separate labels on the bottom of the hoverboard.
DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.
The hoverboards were sold online at Walmart and Amazon from September 2020 through December 2021 for between about $170 and $200.
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday for instructions as to how to receive a free replacement hoverboard.
