WASHINGTON—The U.S. Consumer Product Safety Commission has issued a recall of 15.5 million Toshiba laptop AC adapters sold in the U.S. between April 2008 and December 2012. The recall is due to potential fire and burn hazards caused by a design defect that affects the AC adapter’s cooling system.
According to the CPSC, there have been 679 known incidents of overheating or catching on fire, melting, and burning. Of those incidents, 43 have resulted in minor burn injuries. The recall affects AC adapters sold separately or as part of a laptop package.
The company is advising customers to stop using the AC adapters immediately and to contact Dynabook Americas (at 800-457-7777 from 8 a.m. to 8 p.m. ET Monday through Friday), for a free replacement.
Customers can identify their recalled AC adapter by visiting the Dynabook Americas website. After identifying the adapter, customers can contact Dynabook Americas and request a free replacement. Customers must include a photo of their AC adapter with the power cord cut.
View a full list of the recalled model numbers online here.
This article was written with the assistance of AI and reviewed by a human editor.
