Business, Health

Maryland Department of Health launches Operation Courage mental health program for frontline workers, first responders

BALTIMORE, MD—The Maryland Department of Health on Monday announced Operation Courage, a new support services program designed to address the growing and long-term mental health care needs of frontline workers and first responders amid the COVID-19 pandemic. The program launched with a new website and an online assessment designed to encourage workers to get needed help.

“We are grateful for the many courageous Marylanders who continue to risk their own safety for others every day—we know it’s not getting easier,” said MDH Acting Secretary Dennis R. Schrader. “From inside hospitals to grocery stores, employees are working under prolonged and extreme stress. Through Operation Courage, we will support those who continue to answer the calls of a country in crisis, to help them weather this prolonged storm, and to emerge as mentally healthy as possible.”

Operation Courage offers a free online assessment followed by a free consultation, which includes an initial 15-20 minute conversation, de-escalation for people experiencing an immediate crisis, and may include recommendations for self-care or referrals to other services, depending on the level of need. After the initial call, people who decide to engage are then offered up to six-weeks of therapy consisting of an evaluation, treatment plan, psychotherapy and ongoing assessments as needed.

The program will accept insurance and waive co-pays. A sliding scale fee schedule and discounted rates are also available to individuals who are uninsured.

“Serving on the front lines of this pandemic is not without a cost; one CDC study shows that 54 percent of surveyed essential workers report at least one adverse mental or behavioral health symptom,” said Dr. Aliya Jones, Deputy Secretary of MDH’s Behavioral Health Administration. “First responders in particular are trained to be brave, but the psychological burden of risking your personal safety over a prolonged period of time is traumatizing.”

Operation Courage is the latest BHA initiative to support the mental health needs of COVID-19 pandemic frontline responders. Ongoing initiatives and programming include the Maryland COVID-19 Crisis Support Program for employees of Maryland’s long-term health care facilities, Mental Health First Aid training and the BHA/MedChi Behavioral Health Webinar Series: Helping the Helpers and Those They Serve.

Operation Courage is made possible in part by funding from the Federal Emergency Management Agency (FEMA) and the Substance Abuse and Mental Health Services Administration (SAMHSA).

“My wife is an internal medicine doctor who takes care of COVID patients,” said Dr. Nithin Krishna CEO of Psych Associates of Maryland, the organization that led the development of Operation Courage. “Before the pandemic she would come home from work and embrace her family and roll around on the floor with our five-year-old. Now she comes home, takes off the PPE and sits by herself. She goes to work every day because it is the right thing to do, but I know how hard it can be to stay brave.”

To learn more about Operation Courage—or to take the free online assessment—visit


Facebook Comments
Please follow and like us: