Business

New DriveEzMD E-ZPass Maryland Customer Service Center now open at Essex MVA

BALTIMORE, MD—The Maryland Transportation Authority and the Maryland Department of Transportation Motor Vehicle Administration have added a seventh DriveEzMD E-ZPass Maryland Customer Service Center in an MDOT MVA Branch to serve tolling customers. The new center is at the MDOT MVA Essex branch, located at 1338A Eastern Boulevard (21221). At the Essex location and at all CSCs, customers can perform …


Business, Traffic

Amid billing woes, MDTA approves civil penalty waiver grace period for tolls

BALTIMORE, MD—At its monthly livestreamed public meeting, the Maryland Transportation Authority (MDTA) Board approved a Customer Assistance Plan that includes a civil penalty waiver grace period that waives all civil penalties for customers who pay their unpaid tolls by 11:59 p.m. on November 30, 2022. This month, over 12,000 E-ZPass users signed a petition calling on Governor Larry Hogan to …


Governor Hogan announces new appointments

ANNAPOLIS, MD—Ahead of the new year, Governor Larry Hogan on Thursday announced three new appointments: Former Maryland Secretary of Commerce Mike Gill has been named secretary of the Maryland Department of Commerce, succeeding Secretary Kelly Schulz. Maryland Transportation Authority (MDTA) Executive Director James F. Ports, Jr., has been named secretary of the Maryland Department of Transportation (MDOT), succeeding Secretary Greg …

MDTA resumes processing, posting E-ZPass tolls, Video Tolls that were delayed due to COVID-19

BALTIMORE, MD—The Maryland Transportation Authority on Thursday announced that it has resumed processing and posting E-ZPass® tolls and Video Tolls (Notices of Toll Due) that were delayed due to COVID-19 and Maryland’s transition this spring/summer to its new tolling system. Between March and October 2020, to help provide some financial relief during COVID-19, the MDTA paused mailing Notices of Toll …

MDTA’s DriveEzMD portal goes live in Maryland

BALTIMORE, MD—The Maryland Transportation Authority on Thursday launched DriveEzMD, a new access point for the state’s toll facilities featuring a new website, web chat, expanded customer call center, new toll payment choices, text notifications and more. Now that DriveEzMD is live, all MDTA Customer Service Centers have reopened to the public with COVID-19 protocols still in effect. DriveEzMD.com is online …

MDTA to launch new DriveEzMD website for E-ZPass users

BALTIMORE, MD—The Maryland Transportation Authority will soon be launching a new, revamped website for E-ZPass customers. On Thursday, April 29, MDTA will launch DriveEzMD. Designed to “Keep Maryland Moving” and make it easier to travel the state’s toll bridges, tunnels and roads, DriveEzMD will serve E-ZPass and non-E-ZPass customers with a new website, web chat, expanded customer call center, new …

MDTA expanding hours at E-ZPass Maryland customer service centers

BALTIMORE, MD—In an effort to enhance customer service capabilities at a time of increased demand, the Maryland Transportation Authority will offer extended hours at all E-ZPass Maryland Customer Service Centers (CSCs) beginning Saturday, January 16th. Under the temporary extended hours – which will be in place until further notice – E-ZPass Customer Service Centers will add Saturday service hours from …

MDTA: Standard video toll rates now in effect throughout Maryland

BALTIMORE, MD—On Friday, January 1, 2021, standard Video Toll rates resumed statewide at all Maryland Transportation Authority toll facilities. The MDTA is reminding motorists that getting an E-ZPass® gives them access to the lowest tolls in Maryland on every trip. Transponders are free, there’s no monthly fee for Maryland addresses, and sign-up is available 24/7 at ezpassmd.com. Marylanders are asked …