BALTIMORE, MD—Razor USA on Wednesday announced the recall of 237,300 Hovertrax 2.0 Self-Balancing Scooters/Hoverboards with GLW Battery Packs.
The products are being recalled due to the fact that the lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire, and/or exploding.
This recall involves the removable GLW battery packs installed in UL-Listed Hovertrax 2.0 brand self-balancing scooters/hoverboards manufactured between September 2016 and August 2017. GLW’s battery packs were certified as compliant with ANSI/UL Standard 2271 by UL. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by GLW battery packs.
The battery packs have the name GLW written in large letters on the packs themselves. The battery packs have serial numbers beginning with GLW, which is printed on a white sticker on the top of the battery pack, below the bar code. Hovertrax 2.0 is printed on the front of the hoverboard. The hoverboards were sold in black, black monochrome, blue, green, red, red monochrome, white, rose gold, camouflage, ocean blue, purple colors, and three multicolor patterns called Spectrum, Galaxy and Carbon.
There have been more than 20 reports of Hovertrax 2.0 Self-Balancing Hoverboards containing GLW battery packs overheating, including some reports of smoke or fire. No injuries have been reported.
The hoverboards were sold at Walmart, Target, Toys R Us, and other stores nationwide and online at Walmart.com, Amazon.com and other websites from September 2016 through 2018 for about $460.
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.
Shoppers can call Razor toll-free at 866-467-2967 from 11a.m. to 8 p.m. ET Monday through Friday, or online at https://www.Razor.com and click on CPSC Safety Recalls for more information.