Business, Sci-Tech, Weather

BGE ready ahead of Tropical Storm Isaias

For the latest Tropical Storm Isaias coverage, click here.

BALTIMORE, MD—With Tropical Storm Isaias making its way up the eastern seaboard, BGE’s full emergency response organization is ready. Employees and local contractors have inspected equipment, reviewed procedures and assembled staffing plans to ensure around-the-clock support to respond to potential impacts from the storm.

BGE is closely monitoring the path of Tropical Storm Isaias, which has the potential for high wind and heavy rain throughout the day on Tuesday. This could result in widespread power outages and significant flooding for customers in central Maryland. The company has been preparing for this event since last week and has enhanced staffing plans to ensure necessary resources are available to respond to outages as safely and as quickly as possible. The company has increased staffing of lineworkers and tree-trimming personnel, as well as additional customer care representatives to handle customer emergency and outage calls.

Crews from BGE’s sister Exelon company ComEd in Chicago also are traveling east to support the restoration effort. BGE has also secured additional mutual assistance from companies outside the projected path of the storm. Additional personnel will assist the company’s efforts to restore service for customers safely and efficiently and will have a high degree of situational awareness regarding safe work conditions and actions during the COVID-19 pandemic.

BGE is taking the appropriate steps to prepare for this severe weather, while also ensuring the health and safety of employees and customers during the pandemic. The company will ensure all personnel, as well as the personnel from other companies supporting BGE, are abiding by all CDC and state government executive orders on social distancing and personal hygiene guidelines in the field and while on rest. To ensure the safety of employees and customers while restoration work is being completed, customers are asked to please practice social distancing with crews as they work to restore service.

Just like BGE prepares for damage that may occur, customers are strongly encouraged to prepare for severe weather.

Preparation Tips:

  • Have a supply of bottled water and easy-to-prepare, non-perishable foods available.
  • Charge cell phones and other mobile devices. Consider backup chargers.
  • Have a flashlight with fresh batteries on each floor of your home.

Safety Tips:

  • Always stay away from any storm damaged electrical equipment, especially downed power lines and tree limbs that may come into contact with power lines.
  • Check on elderly neighbors and relatives.
  • Don’t connect your generator directly to your home’s wiring. Never use a generator indoors or in an attached garage. Read and adhere to the manufacturer’s instructions for safe operation.

Customers with special needs, such as those who may be elderly, disabled or dependent on electricity for medical equipment or to refrigerate medication, should have alternate arrangements in place should they experience an extended power outage.

To report an outage or downed wire, 1-877-778-2222, or customers can report and track their outage through the company’s mobile app or website at The company’s interactive outage map also provides information about outages across the company’s system and gives an estimate of how quickly power is expected to be restored.

For the latest Tropical Storm Isaias coverage, click here.

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