Consumer Protection Division Archives

DOT, Maryland Attorney General’s Office partner to streamline air travel complaint resolution process

Posted on April 18, 2024 by Chris Montcalmo

BALTIMORE, MD—To address the ever-increasing number of consumer complaints regarding flights disruptions, baggage delays, and lost or delayed flights, the U.S. Department of Transportation (DOT) and the Maryland Attorney General’s Office have established a memorandum of understanding (PDF) to streamline the process of reviewing and resolving these complaints. The new collaboration between the two parties will result in a more […]

Maryland Attorney General’s Office warns of sports betting scams during March Madness

Posted on March 15, 2024 by Chris Montcalmo

BALTIMORE, MD—The Maryland Attorney General’s Office is warning of the risks involved in sports betting, especially during March Madness. Officials are urging people to be wary of scams and aggressive marketing that targets getting customers to make bigger and riskier bets. The Maryland Attorney General’s Office listed several precautions people can take to protect themselves. They are recommending checking consumer […]

Attorney General Brown completes opioid settlements with Teva, Allergan, Walmart, Walgreens

Posted on February 28, 2024 by Chris Montcalmo

BALTIMORE, MD—Maryland Attorney General Anthony G. Brown has announced that the Consumer Protection Division’s Opioids Enforcement Unit has finalized settlements with Teva, Allergan, Walmart, and Walgreens, after multi-year investigations of these opioids-makers’ or chain pharmacies’ involvement in fueling the opioid crisis in Maryland. The settlements are expected to provide $238 million to be used in Maryland’s and its subdivisions’ efforts […]

Charges filed against Baltimore County home builder for committing consumer protection violations

Posted on January 8, 2024 by Chris Montcalmo

BALTIMORE, MD—Maryland Attorney General Anthony G. Brown has announced that the Consumer Protection Division has filed charges against Trak Homes LLC, trading as Zander Homes, along with Alexander Trakhtman, both of Baltimore County, for violations of the Consumer Protection Act, Custom Home Protection Act, and New Home Deposits Act. The Division also filed charges against Regina Trakhtman for violations of […]

Attorney General Brown announces charges against Maryland home improvement contractor

Posted on December 17, 2023 by Chris Montcalmo

BALTIMORE, MD—Maryland Attorney General Anthony G. Brown has announced that the Consumer Protection Division (CPD) has filed charges against Optimum Construction, Inc. and its owner, Amr (Omar) Elrahimy. The charges allege that Optimum Construction took large deposits from consumers for home improvement services, such as kitchen and bath renovations or repairs, but failed to provide the promised goods and services. […]

Louisville Naval Museum Inc. ordered to stop soliciting in Maryland

Posted on December 1, 2023 by Chris Montcalmo

BALTIMORE, MD—Maryland Attorney General Anthony G. Brown and Secretary of State Susan C. Lee this week announced that a Cease and Desist Order has been issued against Louisville Naval Museum, Inc., a Kentucky-based charitable organization, requiring that the organization end charitable soliciting in the State of Maryland. The organization has also operated under the names P-520 and the Veterans Heritage […]

Report: Health Education and Advocacy Unit saves over $3.3 million for Maryland patients

Posted on November 11, 2023 by Chris Montcalmo

BALTIMORE, MD—Maryland Attorney General Anthony G. Brown recently announced that the Health Education and Advocacy Unit (HEAU) within his Consumer Protection Division closed 2,037 cases in Fiscal Year 2023, helping patients save or recover over $3.3 million dollars, including more than $2.6 million in appeals and grievances cases. The information was included as a part of the comprehensive Annual Report […]

Attorney General Brown charges Harford County home builder with violating laws protecting home buyers

Posted on September 30, 2023 by Chris Montcalmo

BALTIMORE, MD—Maryland Attorney General Anthony G. Brown announced this week that the Consumer Protection Division’s Home Builder Registration Unit filed charges against Korey Homes Building Group, LLC, and its principals, Kenneth W. Smith and his son, Korey Wayne Smith, for failing to comply with the Consumer Protection Act, New Home Deposits Act, Custom Home Protection Act, and Home Builder Registration […]

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