NOTTINGHAM, MD—Amazon’s Ring is recalling hundreds of thousands of video doorbells due to a fire risk.
The Ring Video Doorbell (Second Generation) battery can reportedly overheat when incorrect screws are used for installation, posing fire and burn hazards. This recall involves Ring Video Doorbell (2nd Generation), model number 5UM5E5 smart doorbell cameras. Only Ring Video Doorbell (2nd Generation) models with certain serial numbers are included.
The recall only affects the Ring Video Doorbell (2nd Generation) 2020 release, not to be confused with the Ring Video Doorbell 2, Ring Video Doorbell 3, Ring Video Doorbell Pro or Elite.
If the doorbell is installed correctly, there is no risk to consumers or potential hazard present.
Ring has received 85 incident reports of incorrect doorbell screws installed with 23 of those doorbells igniting, resulting in minor property damage. The firm has received eight reports of minor burns.
Consumers who wish to see if their Ring video doorbell unit is affected can do so via the Ring website here.