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Maryland’s new unemployment portal crashes under heavy load

BALTIMORE, MD—On Friday morning, the Maryland Department of Labor’s new all-in-one unemployment portal crashed under heavy load.

The Department of Labor had announced that on Friday morning they would roll out a new, all-in-one unemployment filing portal designed to allow those who are self-employed and/or “gig workers” to apply for unemployment under the new CARES Act.

As of 11 a.m. on Friday morning, the following message was being displayed on the portal:

Despite rigorous testing of our new BEACON One-Stop application, the vendor we partnered with is experiencing temporary issues with the system due to the volume of claimants accessing the site simultaneously. The outside vendor is working hard to resolve the issues. Please check our website later this morning for updates.

There has been no update as to when the system will be back online.

For detailed instructions on how self-employed individuals and gig workers use the new portal, click here.

MD Unemployment Portal Crash 20200424

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