BALTIMORE, MD – Whirlpool is recalling about 26,000 cook-tops with glass cooking surfaces, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid, and JennAir brands.
The recalled cook-top surface elements can turn on by themselves, posing burn and fire hazards.
They were manufactured from December 2016 through July 2019.
The brand name is printed on the cook-top and the model number and serial numbers are printed on the underside of the cook-top.
The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models.
Model Numbers |
|
Radiant Model Numbers Begin With: |
|
KCES950HSS |
KCES950HBL |
KCES956HSS |
KCES956HBL |
WCE97US0HS |
WCE97US0HB |
WCE97US6HS |
WCE97US6HB |
JEC4430HS |
JEC4430HB |
JEC4536HS |
JEC4536HB |
JEC4424HB |
|
Downdraft Radiant Model Numbers Begin With: |
|
JED4430GB |
JED4536GB |
JED4430GS |
JED4536GS |
Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cook-top. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cook-top.
Whirlpool Corporation has received 133 reports of incidents involving the cook-top surface elements turning on by themselves. This resulted in 14 reports, including 13 in the U.S. and 1 in Canada, of heat damage to nearby items and four reports of items catching on fire, including one report of property damage. Two minor burn injuries have been reported.
These cook-tops were sold at Lowe’s, The Home Depot, Best Buy, and other home improvement, home appliance and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500.
Whirlpool toll-free at 888-900-7897 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at repair.whirlpoolcorp.com. Consumers can also visit either www.whirlpool.com, www.kitchenaid.com, or www.jennair.com and click on “Recall Information” at the bottom of the page for more information.